And How to Get Business Without Ever Cold Calling Again
HubSpot describes about three types of sales phone calls:
Each type of call describes a phase in your relationship with the prospect and has a different purpose.
The connect call is a phone call you have with a prospect that includes the prospect learning who you are and experiences some value that you can add to her. It is tempting to think of this as a cold call, but that's not really true.
What's the Difference Between a Cold Call and a Warm Call (Connect Call)
Outdated sales reps make cold calls to prospects they don't know to sell something the prospect may or may not want. Inbound sales reps make warm calls to people they understand something about and are prepared to help immediately during their initial call. In other words, a warm call means you know something about the prospect:
It's a matter of data. If you will call each prospect 4 times, you will connect more than 80% of the time. If you only call 3 times, you will connect about 70% of the time. Call twice, and you can expect to connect 60% of the time. And if you are like most sales reps and only call once, expect that you will connect only 40% of the time.
As of this writing, I'm hoping to publish a part II of this where I go into each of the other points and add more info. watch for more later. In the meantime, please enjoy this video about the HubSpot Pipeline Generation Bootcamp Lion Troop 1604 BOOM!